Terms of Sale
ADC INDIA 's standard terms and conditions of sale
All Customer Purchase Orders are subject to these terms and conditions and all additional terms and conditions presented on or accompanying an ADC INDIA Quotation or ADC INDIA Order Acknowledgment. ADC INDIA specifically rejects and Customer disclaims all printed provisions in Customer's printed Purchase Orders including associated forms and/or documents. These terms and conditions, together with the ADC INDIA Order Acknowledgment shall constitute the entire agreement between ADC INDIA and Customer with respect to any Customer Purchase Order and the Materials and/or Services provided hereunder. These terms and conditions supersede any prior or contemporaneous agreements or representations written or oral. Any amendment of these terms and conditions must be in writing and signed by ADC INDIA to be binding on ADC INDIA.
DEFINITIONS AND INTERPRETATION
Within this document definitions are defined as follows:
"ADC " means ADC India Communications Limited and/or its designated affiliates.
"Customer" means the person or entity however constituted to whom the Material or Services are provided.
"Delivery" means the date of Customer's receipt of Material or completion of Services at Customer's designated location.
"Material" means the Products and/or Standard Software offered for sale or licensed to Customer at time of sale.
"Order Acknowledgment" means a document furnished by ADC INDIA or acknowledging the receipt of Customer's Purchase Order and ADC INDIA's agreement to supply the Material and/or Services stated therein under the terms and conditions stated herein.
"Product" means equipment of ADC INDIA design and manufacture, or other manufacturer's equipment offered for sale by ADC INDIA to Customer. Product does not include Standard Software.
"Purchase Order" means Customer's document for the acquisition of Material and/or Services, exclusive of all printed terms and conditions contained thereon.
"Quotation" means either ADC INDIA's offer to sell Services and/or Material or ADC INDIA's document that provides a summary of the Statement of Work and pricing corresponding to the Statement of Work.
"Services" means various types of services as provided by ADC INDIA to Customer covering items such as training , maintenance services, on-site support, applications engineering, site engineering and installation. Services are not Material. Additional fees apply for Services.
"Shipment Date" means the date on which ADC INDIA has scheduled shipment of Material to Customer.
"Standard Software" means a set of instructions which allows hardware/non intelligent Products to store, manipulate and/or process information. Standard Software is licensed by ADC INDIA separately or as part of a Product sale. Standard Software is not Product.
"Statement of Work" means ADC INDIA's document which describes in detail the work or Services to be performed and any Material to be supplied.
1. Interpretation within this document is defined as follows:
- headings are for convenience only and do not affect interpretation;
- the singular includes the plural and conversely;
- reference to a party means ADC INDIA and Customer exclusively; and
- in the event of a conflict between Customer's Purchase Order or associated documents and the terms and conditions herein, the terms and conditions herein including the Order Acknowledgment shall govern.
2. ACCEPTANCE OF PURCHASE ORDERS
As used herein, "Acceptance of Customer's Purchase Order" shall mean ADC INDIA's agreement, as evidenced by the issuance of an Order Acknowledgment, to supply the Material and/or Services identified in Customer's Purchase Order under the terms and conditions herein. All customer Purchase Orders are subject to written acceptance by ADC INDIA, at its sole discretion, even if received elsewhere by a salesperson, selling agent or representative. No Customer Purchase Order will be binding upon ADC INDIA until ADC INDIA issues its written Order Acknowledgment.
3. PURCHASE ORDER CHANGES
Customer may not change its Purchase Order without ADC INDIA's written consent. Any revision in drawings, designs , specifications, shipment completion dates or Purchase Order termination requested by Customer may result in additional cost to Customer. Any additional cost to Customer will be at ADC INDIA's standard rates in effect at the time of Customer's request. ADC INDIA's performance of Customer's request shall commence only upon the issuance of a new Purchase Order or written amendment to an existing Purchase Order authorizing the applicable charge.
Customer's oral requests for Services shall be binding on Customer and deemed by ADC INDIA as valid Customer Purchase Orders, governed by these terms and conditions. Customer further agrees, as a result of any request made hereunder to pay any and all charges associated with such Service request. Customer requested changes in performance of Services shall be reviewed upon ADC INDIA's receipt of Customer's request to determine if additional charges are applicable.
4. PRICE OF MATERIAL AND/OR SERVICES
The price for Material and Services are based on ADC INDIA's published list prices in effect at time of ADC's receipt of Customer's Purchase Order unless otherwise set forth in the Order Acknowledgment , or a valid issued Quotation, Statement of Work or proposal. A Quotation, Statement of Work or proposal is valid for a period of thirty  days from date of issue . Errors or omissions in price are subject to correction by ADC INDIA.
All published list prices are subject to change by ADC INDIA without notice. ADC INDIA retains all rights to change the Material and/or Services or may discontinue any Material and/or Services at ADC INDIA's sole discretion.
5. PRICES; ADJUSTMENTS
The price of Services may subsequently be adjusted to reasonably reflect the adverse cost impact to ADC INDIA of :
- Customer changes or delays which are outside of the scope of Services;
- legal/regulatory changes which occur after the issuance of the Quotation and/or Statement of Work for the particular Services in question; and
- the failure of Customer to perform its obligations under Sections 6, 7, and 8.
ADC INDIA will provide a written notice and reason for an adjustment to the price within a reasonable period of time after ADC INDIA becomes aware of an event under which ADC INDIA intends to request an adjustment . The parties will then determine, in a commercially reasonable manner, the price adjustment that is appropriate. Pending such agreement, ADC INDIA will continue to perform the Services specified in the Purchase Order for ten (10) business days or such other greater time that may be agreed to in writing by ADC INDIA, unless
- Customer has fails to pay amounts due to ADC INDIA when due;
- or an event specifically identified in the Quotation and/or Statement of Work permitting suspension or termination of the Services occurs; or
- Customer is otherwise in breach .
In the event an adjustment to the price has not been made within the aforementioned ten (10) business days, ADC INDIA shall have the right to terminate this Purchase Order, in whole or in part and in addition to any other remedy available to ADC INDIA, Customer shall make immediate payment to ADC INDIA on account of all Materials delivered and/or Services rendered.
6. SCHEDULE FOR PERFORMANCE OF SERVICES
ADC INDIA will perform the Services in accordance with the schedule stated in the Quotation and/or Statement of Work . Both parties agree to adhere to the schedule, however, each party will give due consideration to any reasonable proposal by the other party regarding changes in the schedule which, if agreed upon, will be recorded in a written modification to the applicable Purchase Order. Dates for performance of Services are estimated by ADC INDIA in good faith but not guaranteed by ADC. Except as otherwise set forth in the Quotation and/or Statement of Work, ADC INDIA will have unrestricted access to Customer's site and any other locations at which Services are to be performed at all times (including overtime hours, Saturdays, Sundays and holidays) for the purpose of performing the Services.
7. SITE PREPARATION AND CONDITION FOR SERVICES
Customer will be responsible for preparation of the site, at which ADC INDIA will perform the Services, to the specifications and in accordance with the time schedule stated in the Quotation and/or Statement of Work. Customer warrants to ADC INDIA that each such site is in compliance with all applicable health and safety regulations and is free from all friable asbestos and hazardous contamination or pollutants, as further provided in Section 8 below.
8. HAZARDOUS MATERIALS
Prior to the date specified in the Quotation and/or Statement of Work for the performance of Service, Customer will take any and all steps needed to assure that each site is free from all friable asbestos and hazardous contamination or pollutants. If contamination is found to be present at a site, ADC INDIA will have no further obligations under any Quotation and /or Statement of Work (other than with respect to any software licenses or confidentiality obligations), until such contamination is removed.
9. PACKAGING, SHIPMENT AND SERVICE DATES
All Products shall be suitably packed for shipment. ADC INDIA may charge for packing and/or packaging including special documentation to comply with Customer requirements.
Shipment Date for Material or date for performance of Service is estimated by ADC INDIA but is not guaranteed by ADC INDIA . Shipment within the continental United States are made FOB ADC INDIA shipping location with all international shipments made FCA ADC INDIA shipping location (Incoterms 2000).
Customer, regardless of the circumstances, will not hold ADC INDIA liable for any liabilities, penalties, or charges of any nature due to the late performance of any Service date. ADC INDIA assumes no liability for any direct or liquidated damages during shipment or delivery of Material. Material may be tendered in partial shipments at ADC INDIA's discretion.
In the event of shipment delay requested by Customer or a delay caused by lack of shipping instructions, ADC INDIA will store all Material covered thereby at Customer's risk and expense. ADC INDIA will invoice the Customer at the full price for the Material including an additional storage fee.
10. TITLE, RISK OF LOSS AND INSURANCE
Title, risk of loss, damage and insurance responsibilities for the Products pass from ADC INDIA to Customer upon acceptance of Product by the shipping agent or carrier. Title to all Software shall remain with ADC INDIA or its licensors, but risk of loss, damage and insurance responsibilities shall pass to Customer at ADC INDIA's shipping location.
For all Materials shipped , ADC INDIA shall retain a security interest in the Materials until payment, in full, has been received by ADC INDIA for such Materials delivered and Services performed. Customer shall execute any instrument reasonably required for ADC INDIA's protection of such security interest.
11. Acceptance or rejection of MATERIAL/SERVICES
After the Delivery of the Material, or the performance of Services, Customer will inspect the Material/Services for conformity to the Purchase Order, Statement of Work or Quotation (as the case may be) within a period of thirty  calendar days (herein after "Acceptance Period"). Acceptance of Material/Services by Customer shall automatically occur after the passage of the Acceptance Period stated herein unless ADC INDIA is advised otherwise in writing within the stated Acceptance Period or upon Customer's commercial use of the Material/Services.
If any Material or Service does not substantially conform to the applicable Purchase Order, Statement of Work or quotation (as the case may be) Customer shall notify ADC INDIA in writing of the nonconformance, and for Material, obtain an authorization for return, and return such Material to ADC for correction or completion as required. With respect to Services, ADC INDIA shall , at no additional charge (if determined by ADC INDIA to be ADC INDIA's fault), take prompt action to correct such unsatisfactory Services.
12. PAYMENT TERMS
Customer's payment obligations are stated on ADC's invoices. Invoices for Services will be rendered in accordance with an established milestone schedule or upon completion of any Services. Late charges of one and one-half percent [11/2%] or the maximum permitted by law, whichever is less, per month on outstanding balances may be charged. All amounts due shall be payable in United States dollars unless otherwise specifically agreed upon in ADC INDIA's Order Acknowledgement.
If, in ADC INDIA's judgment, Customer's financial condition does not justify continuation of the existing payment terms , ADC INDIA may:
- require full or partial payment of Customer's account;
- require payment in advance of Material shipment;
- require payment in advance for performance of any Services;
- change Customer's credit terms; or
- any combination of the above.
13. Product AND SERVICES WARRANTY
ADC INDIA warrants from the date of shipment to Customer that Product bearing the ADC INDIA name will substantially conform to ADC INDIA specifications in effect as of the date of shipment and will be free from substantial defects in material and workmanship under normal use, given proper installation and maintenance, for the period of time stated in ADC INDIA's current published warranty handbook in effect on the date of shipment. ADC INDIA further warrants to Customer that all Services performed by ADC INDIA for Customer will be provided in a workmanlike manner . Warranty of ADC INDIA Standard Software is set forth in the software license.
Customer must promptly notify ADC INDIA of any claimed defect in the Product and/or Services. ADC INDIA or its agent may inspect the Product or workmanship on Customer's premises. Product returned to ADC INDIA under warranty must be shipped prepaid by Customer.
14. Product AND SERVICES WARRANTY LIMITATIONS
ADC INDIA's entire liability and Customer's exclusive remedy whether in contract, tort or otherwise, for any claim related to or arising out of breach of the warranty covering Product or Services shall be correction of defects by repair, replacement, re-performance of service or credit, at ADC INDIA's discretion. Refurbished Product may be used to repair or replace the Product. Customer shall have no claim to Product which was replaced or the components therein which were replaced. ADC INDIA has no liability with respect to claims relating to or arising from the use of equipment not bearing the ADC INDIA name.
ADC INDIA does not warrant that the operation of the Product will be uninterrupted or error-free. Similarly, ADC INDIA does not warrant that the functions of the Product will meet Customer's requirements or that the Product will operate in combination with other products selected by Customer for its use.
ADC INDIA assumes no liability with respect to
- defects caused by modification, repair, installation, operation or maintenance except as described in ADC INDIA's documentation; or,
- negligent or other improper use of the Product.
All equipment and software not bearing the ADC INDIA name, is supplied "AS IS" and Customer will look solely to the warranties and remedies, if any, provided by the equipment manufacturer or vendor thereof. In addition, ADC INDIA assumes no liability for equipment or services furnished by Customer nor does this warranty cover any copy of or update to any user manual for the Product.
No agent, distributor, or representative is authorized to make any warranties on behalf of ADC INDIA or to assume for ADC INDIA any other liability in connection with any Product or Services.
WITH RESPECT TO ALL PURCHASES OF PRODUCT AND/OR SERVICES FROM ADC BY CUSTOMER, THE ABOVE WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OF ADC, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL OTHER WARRANTIES ARE DISCLAIMED AND EXCLUDED BY ADC INDIA.
Material may not be returned to ADC INDIA without prior authorization. Customer must contact ADC INDIA to obtain an authorization number and return the Material to the location designated by ADC INDIA with all transportation charges paid by Customer. ADC INDIA may charge Customer certain fees for Material returned to ADC INDIA. Any Material returned to ADC INDIA without proper authorization will be returned to Customer at Customer expense.
16. DISCLAIMER OF LIABILITY
ADC INDIA WILL NOT BE LIABLE FOR INJURIES OR DAMAGES TO PERSONS OR PROPERTY RESULTING FROM ANY CAUSE WHATSOEVER , WITH THE EXCEPTION OF BODILY INJURIES, DEATH OR TANGIBLE PROPERTY DAMAGE CAUSED BY THE WILLFUL MISCONDUCT OR GROSS NEGLIGENCE OF ADC INDIA. THIS LIMITATION APPLIES TO ALL MATERIAL AND SERVICES PERFORMED DURING AND AFTER THE WARRANTY PERIOD.
IN NO EVENT SHALL ADC BE LIABLE FOR ANY DAMAGES RESULTING FROM LOSS OF DATA, LOSS OF USE OR LOSS OF REVENUE OR PROFIT AND ADC INDIA FURTHER DISCLAIMS ANY AND ALL LIABILITY FOR INDIRECT, INCIDENTAL , SPECIAL, CONSEQUENTIAL, OR OTHER SIMILAR DAMAGES.
IF ANY REMEDY HEREUNDER FAILS OF ITS ESSENTIAL PURPOSE, OR IN ANY OTHER EVENT, ADC'S AGGREGATE LIABILITY HEREUNDER SHALL NOT EXCEED THE DEPRECIATED VALUE OF THE AFFECTED MATERIAL OR THE ACTUAL AMOUNT PAID TO ADC INDIA FOR SERVICES.
ADC INDIA may assign its rights and obligations by giving Customer written notice thereof but without being obligated to obtain Customer's consent prior thereto. In the event if an assignment, ADC INDIA shall be discharged of any liability pursuant to those Purchase Orders which have been assigned or delegated.
Customer may not assign its rights nor delegate its obligations under any or all of its Purchase Orders unless ADC's written consent is obtained prior thereto and any such assignment or delegation without such consent shall be void.
18. COMPLIANCE WITH APPLICABLE LAWS
The Customer will comply with all applicable laws affecting the purchase and use of Material. Customer agrees to maintain all registrations with governmental agencies, commercial registries, chambers of commerce, or other offices which may be required under law in order to properly conduct commercial business.
Prior to the date specified in the Quotation and/or Statement of Work for the performance of Service, Customer will (a) obtain and pay for all governmental or third party consents, permits, approvals , licenses and public and private easements necessary for ADC INDIA's unrestricted access to any site or location needed for performance of the Services and delivery of the Material, and (b) will notify ADC INDIA in advance of any requirements including all local laws, regulations, ordinances and the like to which ADC INDIA is or will be required to comply in the rendering of Services and in the supplying of Materials hereunder.
When required, Customer will comply with United States laws applicable to the use, sale or license of Material , including but not limited to the Foreign Corrupt Practices Act and the Export Administration Act.
19. CONFIDENTIAL INFORMATION
Customer will not disclose to any person or entity any information or data fixed in a tangible medium and marked as the confidential or proprietary information (hereinafter referred to as "Confidential Information") of ADC INDIA, or if provided orally, confirmed in writing to be confidential or proprietary within twenty  calendar days after its disclosure.
Notwithstanding the provisions herein, if Customer receives Confidential Information it shall treat such Confidential Information as confidential, prohibit recopying and use such Confidential Information only in connection with fulfilling its obligations under Customer's Purchase Order . Customer will return all Confidential Information to ADC INDIA upon completion of such obligations for its use, or upon the request of ADC INDIA.
Customer recognizes and agrees that the unauthorized use or disclosure of the Confidential Information would cause irreparable injury to ADC INDIA for which it would have no adequate remedy at law , and that any actual or contemplated breach of this clause will entitle ADC INDIA to obtain immediate injunctive relief prohibiting such breach, in addition to any other rights and remedies available to it. The obligations herein contained will expressly survive the final payment of any/or all Customer Purchase Orders.
If any provision of these terms and conditions is held by a court, government agency or other legal authority of competent jurisdiction to be invalid, illegal or unenforceable, such invalidity , illegality or unenforceability shall not invalidate, void or render unenforceable any other portion of these terms and conditions but rather these terms and conditions shall be construed as if it did not contain the particular invalid, illegal or unenforceable provision or provisions, and the rights and obligations of the parties shall be construed and enforced accordingly.
21. FORCE MAJEURE
ADC INDIA is not liable for failure or delay in fulfilling its obligations due to any causes beyond its control. In the event of any such delay, the date for shipment or performance of Services will be extended correspondingly. ADC INDIA retains the right to determine the allocation of its inventory of Material among itself, its present and future customers and Customer . In the event ADC INDIA partially fills Customer's Purchase Order, Customer shall, nonetheless , continue to make payments on ADC's invoices during the period in which the delay is in effect for those Materials and/or Services delivered. If an event of force majeure prevents or delays ADC INDIA's performance for more than six  months, ADC INDIA shall have the right to terminate the applicable Purchase Order, with immediate effect.
22. GOVERNING LANGUAGE
The parties hereby confirm that they have agreed that all written documents between them be prepared in the English language only and such language shall be the governing language.
23. GOVERNING LAW/Venue
The contract created by the issuance of an Order Acknowledgment shall be construed, interpreted and applied in accordance with the internal laws (but not the law of conflicts) of the jurisdiction in which is located the main office of the ADC INDIA affiliate which is authorized to issue the Order Acknowledgment and any applicable law of that jurisdiction and the United States of America. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to the sale of Materials hereunder.
Customer hereby irrevocably consents to the exclusive personal jurisdiction of any state court of general jurisdiction of the jurisdiction in which is located the main office of the ADC INDIA affiliate which is authorized to issue the Order Acknowledgment. If Customer institutes any legal proceeding in any other court, it shall assume all of ADC INDIA's costs in connection there with, including reasonable attorney's fees. Registered or certified mail of any legal process shall constitute lawful and valid service of process in any such proceeding , suit or controversy.
24. INTELLECTUAL PROPERTY RIGHTS
All drawings, data, designs , tooling, equipment, procedures, engineering changes, inventions, trade secrets, copyrights , mask works, source code, object code, patents, patent applications, know-how, computer and/or Product software and all parts thereof, trademarks and all other information , technical or otherwise which was developed, made or supplied by or for ADC INDIA in the production of any Material or the performance of any Service sold, rendered or licensed hereunder will be and remain the sole property of ADC INDIA (or its licensors, if any). Customer agrees not to reverse engineer any Materials purchased hereunder.
25. PROPRIETARY RIGHTS INDEMNIFICATION
If any Product bearing the ADC INDIA name, in ADC INDIA's opinion, is likely to or becomes the subject of a claim of infringement of any valid United States copyright or patent, ADC INDIA shall, at its option and expense, either:
- modify it to make it non-infringing;
- settle such claim by procuring for Customer the right to continue using the Product; or
- defend Customer against such claim.
If ADC INDIA elects to defend Customer against such claim, ADC INDIA will pay Customer for any damages actually incurred which are awarded by a court of final jurisdiction, provided Customer gives ADC prompt written notice of all facts and circumstances necessary or desirable for a proper defense of same, and Customer cooperates fully with ADC INDIA in the defense of such claim . ADC INDIA shall not be responsible for any settlement made without ADC INDIA's written consent .
If, in ADC INDIA's opinion, none of the foregoing alternatives are reasonably available to ADC INDIA, then ADC INDIA may discontinue the sale of the Product. If ADC INDIA elects to discontinue the sale of the Product, Customer may
- continue using the same at its sole risk until an injunction or other court order terminating the continued use thereof has been issued; it being understood that ADC INDIA may participate at its expense in the defense of any such action if such claim names ADC INDIA as a defendant; or
- return the Product to ADC INDIA, including any associated media, any printed material, and any "online" or electronic documentation to ADC INDIA and receive a prorated refund of the Product purchase cost based on an established prorated period of five  years from date of original Product shipment by ADC INDIA.
ADC INDIA shall have no liability for any claim of patent or copyright infringement based upon:
- use of the Product in a manner other than for which it was intended;
- any infringement, or alleged infringement, of any patent or copyright issued by any country other than the United States or any other country where ADC INDIA has obtained patent or copyright protection;
- modifications or changes made to the Product which are not authorized by ADC INDIA;
- operation of the Product in combination with other products selected by Customer for its use; or
- ADC INDIA's compliance with Customer's designated designs, material usage or specification furnished by Customer , in which case Customer shall defend, indemnify and hold ADC INDIA harmless against any claim of infringement of any copyright or patent.
The foregoing states the full liability of ADC INDIA arising out of infringement.
Except for Customer's internal use of ADC INDIA's trademarks, Customer will not use any ADC INDIA trademark or trade name for any other purpose whatsoever without the express written consent of ADC INDIA.
27. SOFTWARE LICENSE
ADC INDIA licenses to Customer , Standard Software, when included with a Product sale or when purchased separately , in accordance with the terms of ADC INDIA's Software license.
28. SURVIVAL OF TERMS
The termination or cancellation of any Customer Purchase Order or any relationship created hereunder between the parties or the delivery of Material or performance of Services under Customer's Purchase Order shall not affect each party's obligations and rights under these terms and conditions, which by their nature, survive, notwithstanding such termination, cancellation , delivery or performance.
In addition to the Price for Material or Services paid by Customer, Customer will pay ADC INDIA the amount of all taxes, excises, or other governmental charges that ADC INDIA may be required to pay with respect to the production, sale, license, or transportation of any Material delivered hereunder, including the performance of any Services, except taxes on or measured by ADC INDIA's net income. If Customer claims exemption from any taxes, Customer will provide ADC INDIA with documentation required by the taxing authority to support the exemption.
30. CANCELLATION FOR DEFAULT
ADC INDIA may, upon written notice to Customer, cancel any and/or all Customer Purchase Orders effective immediately if:
- Customer makes an assignment for the benefit of creditors, is unable to pay its debts as they become due; files a voluntary petition in bankruptcy; is adjudicated to be a bankrupt or an insolvent debtor; files a petition seeking for itself any reorganization; or consents to or acquiesces in the appointment of a trustee, receiver or liquidator;
- any proceeding seeking involuntary reorganization, or similar relief is filed against Customer which is not dismissed within one (1) month after filing, or if any trustee, receiver or liquidator of Customer or any substantial part of its business assets, or properties is appointed without ADC INDIA consent or acquiescence and such appointment is not vacated within one  month after such appointment;
- Customer ceases doing business as a going concern or it or its shareholders take any action looking to its dissolution or liquidation; or
- fails to perform any material obligations and such failure is not remedied within fifteen  calendar days after notice has been given Customer.
- Customer fails to pay for any Purchase Order in accordance with the invoice payment terms;
- Any change occurs in the direct or indirect ownership of Customer if, in ADC's opinion, such change may be detrimental to ADC INDIA's interest hereunder; or
Any cancellation pursuant to this clause will be in addition to and will not be exclusive of or prejudicial to any other rights or remedies at law or in equity available to ADC INDIA.
No waiver will be valid unless in writing, signed by an authorized representative of ADC INDIA and no waiver granted will release Customer from subsequent strict compliance herewith.