We understand your privacy is important whether you are a consumer, a prospective employee, or an individual connected with our customers, business partners, authorised distributors or suppliers.
Please note that if at any time we are required by law to release information about you or your organisation, we must cooperate fully.
National Privacy Principles
The Federal Government’s Privacy Act 1988 sets out the minimum standards for how private sector organisations should handle your personal information.
What personal information does ADC KRONE collect?
Personal information is information or an opinion about an individual whose identity is apparent or can be reasonably ascertained.
We collect personal information necessary for the purposes of conducting our business. This generally includes your name, address, date of birth, gender, and contact details including phone, fax and email as provided by you to us.
We generally do not collect sensitive information. On the rare occasion we do it will be done in accordance with the National Privacy Principles.
How we collect personal information?
ADC KRONE collects personal information in different ways:
- directly from you by personal contact, telephone, email and facsimile;
- in documents such as a credit application;
- partnership program forms via our website;
- through business activities or events;
- from publicly available sources of information; or
- from third parties such as credit reporting agencies, recruitment agencies and your representatives.
Irrespective of the source of the personal information we respect the privacy of your personal information.
How we use and disclose your personal information?
Generally we will only use and disclose your personal information:
- to identify you;
- to provide the services you require;
- for directing marketing of our products and services and to keep you informed of new product developments we believe may be of interest to you. At any time, if you no longer wish to receive this additional marketing material please notify us and we will remove your details from our marketing database; and
- where required by law or to lessen a threat to health or safety without your consent.
We will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you unless you consent.
It may be necessary to transfer personal information about you to an organisation outside Australia, for example, where we need to obtain verification of your credit details located outside Australia. We will not transfer personal information outside Australia without your consent unless we are satisfied that the information will be handled consistent to the requirements of the Privacy Act.
Due to the nature of our services, we are not able to offer credit facilities or other services to customers who wish to be anonymous.
How to access personal information about you?
You have a right to access your personal information held by us. In order for us to verify your identity, you will be required to put your request in writing. We reserve the right to charge a reasonable fee for searching and providing you the access to your personal information.
Security and Quality of your information
We will take reasonable steps to ensure that your personal information is stored securely and has security measures in place to protect against the loss, misuse and alteration of the information being held.
In addition, our employees who are dealing with personal and sensitive information are required to treat this information as confidential.
We rely on you to help us to keep your information accurate, current and complete. Thus we recommend you let us know if there are any errors and keep us informed of any changes to your personal information.
Cookies, Web-site and other technologies
Information is collected by specifically requesting it from you. Generally this occurs when you register at a site or request information or a service. We usually use your information to operate the site and to deliver their services. At your request, we also use your Information to inform you of news or other products and services available from ADC KRONE and its affiliates.
We collect IP addresses or domain names for the purposes of system administration, to report aggregated information to our partners, and to audit the use of our site. We can and will use IP addresses or domain names to identify a customer when we feel it is necessary to enforce compliance with our Terms of Service, to protect our service, site, customers or others or when required by a law enforcement agency.
We have two primary uses for cookies. First, we use them to specify preferences. For example, customers can specify keywords across several categories or markets so you don't have to tell us over and over again about the kinds of products you want to see.
How to contact us?
Sales and Marketing Manager
ADC KRONE (Australia) Holdings Pty Ltd
P.O. Box 355
WYONG NSW 2259
Phone: 02-4389 5000
Fax: 02-4388 4499